bald Eagle Roofs & Exteriors Privacy Policy  

Privacy Policy

Effective Date: July 31, 2026
Last Updated: July 31, 2026


Introduction

Bald Eagle Roofs and Exteriors, LLC, doing business as Bald Eagle Roofs and Exteriors (“Bald Eagle,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://www.baldeagleroofs.com (the “Website”), contact us, request an estimate, or otherwise interact with us.

Please read this Privacy Policy carefully to understand how we handle your personal information.


1. Information We Collect


1.1 Personal Information

We may collect personal information that you voluntarily provide through our Website, forms, telephone calls, text messages, emails, or other communications. This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing or service address
  • Information about your property or requested services
  • Appointment and project information
  • Messages, inquiries, and other information you choose to provide


1.2 Usage Data and Cookies

We may automatically collect information about how you use our Website, including your IP address, browser type, device type, operating system, referring and exit pages, pages visited, and general interaction data.


We may use cookies and similar tracking technologies to operate the Website, remember preferences, analyze Website performance, and improve the user experience. You can manage cookies through your browser settings, although disabling certain cookies may affect Website functionality.


2. How We Use Information


We may use the information we collect to:

  • Operate and maintain our Website
  • Respond to questions, inquiries, and requests
  • Provide estimates and information about our services
  • Schedule inspections, appointments, and roofing projects
  • Provide service, appointment, and project updates
  • Communicate with you by telephone, email, or text message when authorized
  • Send promotional information where permitted by law and with any required consent
  • Personalize and improve your experience
  • Analyze and improve our Website, services, and business operations
  • Detect, prevent, and address fraud, security issues, or technical problems
  • Protect our legal rights, safety, property, customers, and the public
  • Comply with applicable laws, regulations, and legal obligations


3. Phone Numbers and SMS Communications


3.1 Consent to Receive Text Messages

We send text messages only to individuals who have expressly opted in to receive them or when otherwise permitted by law. Consent to receive text messages is not a condition of purchasing goods or services from Bald Eagle Roofs and Exteriors.


Providing your phone number without selecting an SMS consent checkbox does not, by itself, enroll you in promotional text messaging.


3.2 Types of Text Messages

When you opt in, we may use your phone number to send text messages related to:

  • Responses to your inquiries
  • Follow-up communications
  • Appointment and inspection reminders
  • Scheduling updates
  • Service and project updates
  • Estimate or quote follow-ups
  • Customer-support communications
  • Promotional offers, but only when you have consented to receive promotional messages


3.3 Message Frequency

Message frequency may vary depending on your inquiry, appointments, services, and interactions with us. On average, we may send approximately five text messages per month or send messages in response to your inquiries.


3.4 Message and Data Rates

Message and data rates may apply according to your mobile carrier and service plan. You are responsible for any costs or fees associated with sending or receiving text messages. Please contact your wireless carrier if you have questions about your text or data plan.


3.5 Opting Out and Receiving Help

You may cancel SMS communications at any time by replying STOP to a text message from us. After receiving your STOP request, we may send one final message confirming that you have been unsubscribed. You will not receive additional SMS messages unless you opt in again.


For assistance, reply HELP to a text message or contact us at info@baldeagleroofs.com or (706) 803-2253.


Wireless carriers are not liable for delayed or undelivered messages.


3.6 Phone-Number Privacy and Non-Sharing

We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.


Your phone number, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.


When you opt in to receive text messages, you authorize us to use service providers acting on our behalf—including our customer relationship management and messaging providers—to process and deliver those communications. These providers may use your information only to provide contracted services to us and are not permitted to use it for their own marketing.


4. Disclosure of Other Information

Subject to the phone-number protections described in Section 3, we may disclose other personal information:


  • With your consent or at your direction
  • To service providers that assist us with Website operations, customer service, scheduling, communications, analytics, security, or other business functions
  • When required by law, regulation, court order, subpoena, or other valid legal process
  • When reasonably necessary to protect our rights, privacy, safety, property, customers, or the public


Service providers receiving information on our behalf are expected to use it only for the services they provide to us.


5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and customer records, resolve disputes, enforce agreements, and comply with applicable legal obligations.


Retention periods may vary depending on the nature of the information and the reason it was collected.


6. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.


However, no internet transmission or electronic-storage method is completely secure. Therefore, we cannot guarantee absolute security.


7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.


To submit a privacy-related request, contact us using the information below. We may need to verify your identity before completing a request.


8. Third-Party Websites

Our Website may contain links to websites or services operated by third parties. We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review the privacy policy of each third-party website you visit.


9. Children’s Privacy

Our Website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.


If you believe a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to remove it.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date or “Last Updated” date.

We encourage you to review this Privacy Policy periodically to remain informed about our privacy practices.


11. Contact Us

If you have questions, concerns, or requests concerning this Privacy Policy or our privacy practices, please contact:


Bald Eagle Roofs and Exteriors, LLC
DBA Bald Eagle Roofs and Exteriors
6524 Buena Vista Road, Suite B
Columbus, GA 31907
Phone: (706) 803-2253
Email: info@baldeagleroofs.com